Resume
Experience
Download Resume2023-2024
Technology Support Specialist
Long Beach Unified School District
Los Angeles, CA
Provided technical support for classroom technology, addressing login, connectivity, and equipment issues. Set up and maintained computer systems, printers, Chromebooks, and peripherals. Managed inventory and coordinated equipment replacements. Assisted with software installation and troubleshooting. Responded to requests for additional equipment and accessories. Managed and maintained school websites, including content uploading and updates with CMS.
Education
2024-2025
Western Governors University
Santa Ana, CA
Bachelors Degree
Cybersecurity
CompTIA A+, CompTIA Network+, CompTIA Security+
2022-2023
Long Beach City College
Cybersecurity & Cloud Computing
Cybersecurity Program: COSN 5: Computer Hardware Fundamentals, COSN 10: Networking Fundamentals, COSN 205: UNIX/LINUX Fundamentals, COSN 253: Security in Amazon Web Services. Cloud Computing Program: CS 21: Introduction to Computer Science-Java, COSN 10: Networking Fundamentals, COSN 250: Cloud Computing in Amazon Web Services, COSN 251: Database Essentials in Amazon Web Services, COSN 252: App Development in Amazon Web Services.
Professional Skills
Hardware and Software Troubleshooting
Security Analysis
Technical Support
Network Configuration and Support
Remote Desktop Management
Active Directory
Languages
HTML
CSS
JavaScript
Python
Bash
Git